Hello Chris.Please can you contact me.My WD drive dropped on the floor and i have not been able to access anything inside of it.It shows LED light when connected.It doesnt show in 'My Computer' but it makes clicking sounds for about 5seconds and in Computer Management it shows as Disk1 and says 'Disk not Initialized'. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. Solution 1: Check Finder Preferences. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping. Sep 09, 2013 Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. For no reason whatsoever my macbook pro won't show my WD external HD. It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. My Passport (2TB) suddenly not showing up on Mac. I have a 2TB My Passport External Hard Drive that I have been using for the past few moths with no issues. A couple of days ago I accidently pulled the cord out of the USB port without properly ejecting. Since then, when I plug the hard drive into the computer (directly into the USB port) the. Locate the icon assigned to Western Digital My Passport drive and right-click the connected drive icon, and click Format in the pop-up menu. Image: Select Format from Shortcut Menu. Select the File System from the drop-down list and choose either exFAT or FAT32. Enter a relevant name in the Volume label field.
Buy WD 4TB My Passport for Mac USB 3.0 External Hard Drive featuring 4TB Storage Capacity, USB 3.0 Type-A & Type-C, Data Transfer Rates of up to 5 Gb/s, 256-Bit AES Encryption, Bus Powered - No External Power Required, Preformatted HFS+ for Mac, Windows Compatible with Reformatting. Turn on Your Mac and Log In. Plug in your WD My Passport’s USB cable into its Micro USB B.
Easiest Way to Fix WD Passport Not Showing Error
- 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
- 2. Open its properties and then open drivers, simply uninstall it.
- 3. Unplug your passport drive.
- 4. Restart your computer and insert/plugin your passport again into PC.
Follow to learn how to make your WD Passport external hard drive detected again:
- Included WD Discovery software lets you connect to popular social media and cloud storage services like Facebook, Instagram, Dropbox and Google Drive so you can import your photos, videos and docs to the My Passport for Mac drive to help preserve your online life. WD Discovery can also manage your drive through WD Drive Utilities.
- The My Passport for Mac drive works with Apple Time Machine, and included WD Security software helps protect your data. More Space For Itunes And Photos SSD-based Mac computers are great, but sometimes you need more space for.
- Why Is WD Passport Not Showing Up
- 5 Fix for My WD Passport Is Not Showing Up on Computer Error
- Quick Fix. Try a Different USB Cable/Port or PC
- Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
- Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
- Method 3. Update Device Driver to Make WD Drive Work, Detected
- Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
How Do I Fix My WD Passport Ultra Not Showing Up on My Computer
'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'
If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.
On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.
Why Is My WD Passport Not Showing UP
There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:
- 1. A faulty USB port/cable, or a damaged USB hub on PC
- 2. No drive letter is assigned to WD Passport drive
- 3. Corrupted file system or bad sectors makes WD drive unreadable
- 4. WD drive driver is out of date
- 5. Universal USB controllers drivers are outdated
So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.
5 Fixes to Remove WD Not Showing Up/Not Detected Error:
Quick Fix. Try a Different USB Cable/Port or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
Step 1. Switch a USB port/cable and replug it to your computer.
If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
How To Install Wd Passport
Step 2. Reconnect the WD drive via a new USB hub or to a new computer.
- If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
- If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.
You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.
Can't Find Wd My Passport On Mac
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.
Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.
If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.
Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.
EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.
Follow to see how to fix corrupted system files and bad sectors on WD device:
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
Method 3. Update Device Driver to Make WD Drive Work, Detected
When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:
Manually Download and Install WD Device Driver:
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
Step 3. Right-click on Unknown device > select Properties.
Step 4. Go to Details tab > Set Property to be Hardware Ids.
Step 5. Right-click the top Value and click Copy.
Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Update WD Device Driver from Device Manager:
Step 1. Right-click on the Windows icon and select Device Manager.
Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.
Step 3. Select 'Update driver'.
Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.
Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:
Step 1. Right-click on the Windows icon and select 'Device Manager'.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.
Repeat to uninstall each USB controller one by one.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.
Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)
Conclusion
On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.
If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.
People Also Ask
For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:
1. WD My Passport not showing up on Mac
If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)
- #1. Reconnect WD Passport to Mac
- #2. Change WD Passport drive letter
- #3. Remount WD Passport to Mac
- #4. Update WD Passport drive driver
- #5. Format WD My Passport on Mac
2. How to use WD Passport on Windows 10?
For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.
Wd My Passport Drive For Mac
For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.
How To Use My Passport Wd
3. Why is my external hard drive not showing up?
My Passport Ultra For Mac Not Showing Up
Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:
- The external hard drive is not connected to the PC correctly
- Faulty USB cable or USB hub
- External hard drive is not initialized
- External hard drive is doesn't contain a volume
- External hard drive has no drive letter
- External hard drive contains file system error, bad sectors, or virus
For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.
Install Wd My Passport Driver
Wd My Passport Ultra Software Download
Fixed: Western Digital My Passport Go Keeps Disconnecting
My Passport Ultra For Mac Not Showing Up On Tv
Wd Drive My Passport For Macbook Pro
- If your Western Digital My Passport Go setup keeps disconnecting, then first, check if the USB cable is connected properly.
- Make sure that you are using the USB cable provided with your passport package.
- Try to run a test using DLG. If the above troubleshooting method does not fix the issue, then follow the instructions given below.
- Navigate to your system Control panel section.
- Click the Change button and choose the Small option.
- Now, all the icons will be displayed on the screen.
- Click Power Options Change Plan Settings Change advanced power settings.
- Locate the USB Settings option and select it.
- Click the plus icon beside the USB Settings option.
- Now the USB Selective Suspend Settings option will be displayed, select it.
- Under the USB Selective Suspend Settings section, you can find two options; On battery and Plugged in.
- Make sure that both of the options are disabled.
- If not, disable it, and click the Apply button followed by OK.
- If the issue persists, then contact the technical expert's team.